Returns & Refunds Policy

We are confident that you will fall in love with the MoochiSkin Japanese ritual. That is why we offer a full 30-day risk-free trial. If your skin is not visibly smoother or you are not completely satisfied, we will issue a full refund.

The process is quick and simple:

1. Access your customer account.
2. Identify your order number (e.g. MSK-123456).
3. Contact us via our contact form with your request.
4. Our team will process your refund within 48 business hours.

Refunds are credited directly back to your original payment method (Card, Apple Pay, etc.) within 5 to 10 business days depending on your financial institution.

Monthly subscriptions can be modified, paused, or canceled at any time in 1 click via your customer portal. Cancellation takes effect at the end of the current billing cycle with no extra fees.